Last updated: 18 January 2025

At Faseo, we value your privacy and are committed to protecting your personal data. This Privacy Notice explains how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and applicable Belgian laws.-

1. Who are we?

Faseo is a Belgian company specializing in Digital Transformation.

Our contact details are:

Address: 10 rue Alphonse Collin, 1330 Rixensart, Belgium
Email: yves.paternoster@faseo.be
Phone: +32 471 37 00 47

If you have any questions about this Privacy Notice or the processing of your personal data, you can reach us at the email address above.

2. What data do we collect?

We only collect the personal data necessary to provide our services or improve your experience. This may include:

• Identification data: Name, first name, email address, phone number.
• Professional data: Job title, company name, industry.
• Technical data: IP address, browser type, connection data.
• Data collected via cookies: We only use functional cookies that are strictly necessary for the operation of our website. These cookies do not collect any personal data.

3. Why do we collect your data?

Your data is collected for the following purposes:

• To provide our services and manage client relationships.
• To respond to your inquiries via our contact form.
• To enhance your user experience on our website.
• To comply with legal and regulatory obligations.
• To conduct anonymized statistical analyses for service improvement.

4. What is the legal basis for processing your data?

We process your personal data based on the following legal grounds:

• Performance of a contract: To deliver the services you have requested.
• Consent: For the use of cookies or sending newsletters.
• Legal obligation: To comply with Belgian and EU laws.
• Legitimate interest: To improve our services and prevent fraud.

5. Who do we share your data with?

We only share your personal data with:

• Our partners or subcontractors: To provide our services.
• Competent authorities: If required by law or in the context of legal proceedings.

Your data will never be sold to third parties.

6. How long do we retain your data?

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Notice or to comply with legal obligations:

• Client data: 5 years after the end of the contractual relationship.
• Browsing data: 13 months (for cookies).

7. What are your rights?

Under the GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Rectification: Correct your data if it is inaccurate or incomplete.
• Erasure: Request the deletion of your personal data.
• Objection: Object to the processing of your data for legitimate reasons.
• Portability: Receive your data in a structured and commonly used format.
• Withdrawal of consent: At any time, for processing based on your consent.

To exercise your rights, contact us at: yves.paternoster@faseo.be. You also have the right to file a complaint with the Belgian Data Protection Authority (DPA).

8. How do we protect your data?

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. These measures include:

• Using secure protocols (SSL/TLS).
• Restricting access to data to authorized employees only.
• Regularly updating our systems to address vulnerabilities.

9. Changes to this Privacy Notice

We reserve the right to update this Privacy Notice to reflect legal or technical changes. The date of the latest update is indicated at the top of this page.

If you have any additional questions, feel free to contact us.

Faseo 10 rue Alphonse Collin, 1330 Rixensart, Belgium yves.paternoster@faseo.be